April 2013



Dear Target Markets Members and Friends,

This year, as we return to Baltimore, our conference will be bigger and better than ever; continuing to provide you with current market information coupled with opportunities to learn from your peer’s ideas and best practices to help you further develop, grow and succeed.  As we move deeper into 2013, our industry will continue to be challenged by a sluggish to spotty economy, persistently low interest rates, and even more regulatory hurdles.  Many believe, me included, that there are signs that the insurance market is hardening, but uncertainties remain. On the whole, Program Administrators are optimists and entrepreneurs.  Uncertain and changing conditions bring about opportunities and, I am sure as you are reading this, you each have initiatives designed to take advantage of the changing market conditions.  Our industry – the program business – is well-positioned to take advantage of these opportunities as they present themselves.

We are extremely pleased to welcome Admiral Mike Mullen as this year’s keynote speaker.  Following a long and distinguished military career, Admiral Mullen was the 17th Chairman of the Joint Chiefs of Staff, making him the principal military advisor to the President, the Secretary of Defense, the National Security Council, and the Homeland Security Council.  He will be sharing his perspective on the relationship between national security and the financial health of our nation.  One area that I expect to be of great interest to all of our delegates will be a discussion of cyber threats that affect the insurance industry and business in general.  You won’t want to miss this.

This year’s industry speaker is Seraina Maag, Chief Executive for North America Property and Casualty for XL Group.  A dynamic change agent, one of Maag’s first initiatives upon joining XL in early 2010 was to tear down the walls of her corner office on the 21st floor of New York’s World Financial Center.  She currently directs seven lines of business in America, Bermuda and Canada and has responsibility for XL’s global Excess Casualty and Surety Divisions. Maag was elected a Young Global Leader by the World Economic Forum (WEF) in 2009.  I am personally looking forward to hearing her perspective on how the insurance industry can rise to meet the ever-changing demands of our marketplace while attracting a younger, more tech-savvy workforce. 

The Target Markets Mid Year Meeting remains the premier networking event for Program Administrators, Insurance Companies, and the finest industry Vendors.  We’re expecting more than 600 Program Business Professionals at this meeting, including decision makers from our 53 Program Carriers.  Be sure you take full advantage of the many networking opportunities.  We also have a return of our “town hall” sessions that were so popular at our last mid year meeting.  Please be sure to check them out.

Finally, we would like to extend a sincere ‘thank you’ to our sponsors, whose generous support enables us to present this year’s meeting and workshops: Zurich, Wilson Elser, York Programs, QBE, Munich Re, Lexington Insurance, Tysers, Hudson Insurance, The Hartford, Oak Street Funding, Scottsdale Insurance, Western Heritage and Breckenridge Insurance Group.

I am looking forward to seeing you all in Baltimore.

Warm regards,

David W. Springer
President and COO, NIP Group Inc.

TMPAA President

New Members


Berkley Custom Insurance Managers
Michael Coca
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Program Administrators

Northshore Insurance Managers
Neno Djordjevic
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Innovative Risk Management
Brian Ricci
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(972) 518-1577

Ballator Insurance Group
K. Shane Caldwell
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Johnson and Johnson
Edward Holt
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Artex Risk Solutions
Martin Hughes
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FIRST Insurance Funding
Jim Miller
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Overland Solutions, Inc.
Jason Baie
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Check out the latest Member News!

Willis Launches Program for Dairy Farms

Leading Insurance Brokerage Rebrands to SterlingRisk

PPIB Launches Perfusionists Program

Arthur J. Gallagher & Co. Named to Ethisphere's 2013 World's Most Ethical Companies List 


Articles: Business Intelligence Without Limits – Qual Corp 


Click Here to read more stories.

This email address is being protected from spambots. You need JavaScript enabled to view it. to submit your Agency's/ Company's news release and we can post it for your Association peers to see.

Where Program Business Gets Done

One Month remaining until the TMPAA Mid Year Meeting 

Are you registered?

May 6-8, 2013 - Baltimore

Keynote Speakers

Admiral Mike Mullen(Ret.)

Seraina Maag,
Chief Executive
N. America P&C, XL Group

Event Hotel
Room Update

The TMPAA Room
Block Expires April 6

Please register for the meeting and reserve your hotel room today. 

We expect over 600 Program Business Professionals to attend this meeting, including decision makers from our 53 Program Carriers. The recent release of the 2012 Program Business Study and new Certified Programs Leader Designation continues to put the TMPAA at the epicenter of this industry segment. If you make your living in programs, you will want to attend the 2013 TMPAA Mid Year Meeting – “Where Program Business Gets Done.”

Click Here for complete information 

Key Meeting Sponsors

Wilson Elser
York Programs
Munich Re
Hudson Insurance
The Hartford
Lexington Insurance
Oak Street Funding
Scottsdale Insurance
Western Heritage
Breckenridge Ins Grp




The TM Women’s Networking Group is being developed to provide an additional business incubation and professional development forum for women members of the TMPAA. The group is also designed to promote leadership of women in the program industry segment and encourage women currently in these leadership positions to join and participate in the TMPAA.


The group's kickoff event will be a Women’s Networking Lunch at the TMPAA Mid Year Meeting in Baltimore.  Mark your calendars for Tuesday, May 7 at NoonLocation TBA.


We want your ideas about how to use this opportunity and have created a forum on the Association's Linked In page to generate discussion. 


Not already on Linked In? Join here.

Once you are signed up for Linked In, you can request to join the Target Markets Program Administrators Association group.  From there, you can take part in the new TM Women’s Networking Group.


Already on Linked In?  Click here to participate.


Let us know if you plan to attend the lunch or would like to send a note to one of the Women’s Networking Group steering committee members below. 


This email address is being protected from spambots. You need JavaScript enabled to view it. to sign up for the Women’s Networking Lunch (must be registered to attend the Mid Year Meeting)


WNG (Women’s Networking Group) Steering Committee:


Heidi Strommen, Chairperson – President, ProHost USA

Lisa Doherty – President and CEO, Business Risk Partners

Helen English – COO, Distinguished Programs

Karen Trudel – COO, GMI Insurance

Tracey Carragher – CEO, Breckenridge Insurance Group


We hope to see all our female members in Baltimore. 




Bring a new DVD to the Mid Year Meeting and we will get it to our troops in Afghanistan

Once again at our meeting we will be asking attendees to pack a box and write a letter to our active duty service men and women serving in Afghanistan.

This year, working with contacts at the USO, we have learned that there is a significant need for downtime entertainment.  So in addition to the many items we have been traditionally sending to our troops, we would like to include DVDs.  Please bring a new, unwrapped DVD for us to include in our care packages.  Movies, TV shows and music are all acceptable. 

This "Packages from Home" initiative is funded by your generous donations to TMPAA Charities.  Thank you for the support!


Second Annual Program Administrator Town Hall

Monday, May 6, 2013 - 3:30 PM

One key resource and benefit of membership in the TMPAA is the opportunity to hear how your Program Administrator peers run successful program business operations.  The PA Town Hall was developed for exactly this purpose.

We are prepared to hold our second PA Town Hall Meeting at the Mid Year Event in Baltimore on Monday. Our topic area for this event is:

Life Cycle of the Program Administrator

Discussions involving critical start up issues, strategic planning, sustaining growth and perpetuation are planned.

We will be utilizing an Automated Response System that will allow attendees to respond to questions via wifi keypads producing immediate, tabulated results. 

Attend / Participate / Learn

The Town Hall Meeting is sponsored by:




Mid Year Workshops


Along with the program business networking expected at our events, the second annual Program Administrator Town Hall meeting is planned along with presentations including:


Cyber Security and Coverage for your Business

Financial Strength of the Current Program Markets 

Developing Underwriting Guidelines

Demystifying Predictive Analytics– Mining your Agency Data

New Territory for your Program–Expanding/ Building Your Program



Click Here for workshop descriptions and times



TMPAA Rough Notes

Special Print, Digital, and Video Marketing Opportunity

   For Target Markets
Members only

Rough Notes is dedicating a special supplement within their September 2013 issue exclusively to Target Markets. Our previous nine supplements were a tremendous success. Last year's supplement was well over 150 pages.  Here's what you get:

  • A full-page feature article about your company and a full page, four-color advertisement within the Target Markets Special Section for $5,000.
  • A full-page professionally written profile of your company to run opposite ad.  
  • 500 color reprints of your ad and article for $1 each.   
  • FREE EXPANDED EXPOSURE - Your feature in the Target Markets Special Section is now seen by an additional 25,000 monthly readers of the Rough Notes magazine online.
  • EXCITING NEW ENHANCEMENT - For an additional $3,000, Rough Notes Digital Services will produce an exceptionally high quality business video promoting your company. The video will significantly increase your audience and exposure.  

Click Here to view the 2012 TMPAA Supplement.

Click Here to see a Video sample

This email address is being protected from spambots. You need JavaScript enabled to view it. to reserve your spot in the TMPAA Supplement.

A few reminders...

News Release Service

Basic promotion of your people and products often gets lost in the daily shuffle. Target Programs has a simple solution. We’ll send information about your employees and new products to the insurance media for you as part of participation in Target Programs. 

Current Target Program Outlet Center Owners will get two releases per year.  Additional news releases can be purchased for a nominal fee. 

Our premium public relations service can provide more coverage and positioning beyond the basic announcement. Just let us know what you’re seeking and we will send you a proposal. Contact This email address is being protected from spambots. You need JavaScript enabled to view it., Target Programs Marketing Coordinator, with any questions or to submit your news.


Program Submission
Executive Summary

Members of the TMPAA Carrier Committee have developed a format that provides basic elements of your programs that will allow a potential carrier partner the opportunity to properly evaluate an initial submission for possible further consideration.

Each carrier has its own set of expectations for a formal program submission.  The Program Executive Summary will provide important information that will aid in the decision of taking that next step.

Please consider having this fillable document available when scheduling your exploratory meetings at the two annual TMPAA events.

Click Here to access and download the Program Executive Summary



Target Markets Program Administrators Association Ã¢â‚¬Â¢ 250 Philadelphia Pike, Wilmington, DE 19809