July 2017 


17th Annual Summit


Keynote Speaker
Captain Mark Kelly
Target Markets is celebrating 16 years focused on Program Administration. Create opportunities to grow and improve your business by attending the 17th Annual Summit. Expect access to 60 program carriers including London Markets, premier vendor services, reinsurance support, program development and distribution resources, and networking opportunities with 800+ program professionals. Discover the Power and Potential of your Program Business.



Become a TMPAA Best Practice Agency

A core element of the Association’s mission is to promote excellence in Program Administration. Visit the Best Practice page of the TMPAA website to watch a short video and learn how you can gain recognition as a best-in-class operation at the 17th Annual Summit.



Print and Digital Marketing Opportunity

Rough Notes is once again dedicating a special section within their September issue exclusively to Target Markets members. Your participation in the 2017 Target Markets Supplement includes:

  • Two full pages – a professionally written feature article and full page 4 color ad or a two-page ad spread
  • National exposure to the industry in both the print and digital versions of the industry’s largest and most read magazine, Rough Notes, print and online – all for $5,000

This email address is being protected from spambots. You need JavaScript enabled to view it. to reserve your space today.




Member News 

Arch Insurance Expands North American Travel Business Unit

XL Catlin, McGowan Companies to Offer Coverage for Workplace Violence

Appulate Enhances Its Rate/Quote Technology with ISO Electronic Rating Content

Norman-Spencer Agency Redesigns Crane Program; Adds New Coverages, Rates


Read more stories and submit your news today!



The State of Program Business Study is Underway

The objective of this research is to provide the program industry with data that documents trends in the size and dynamics of the program business market, along with valuable benchmarking information to assist with your future program business planning. Results will be available to TMPAA members and presented at the Summit in October. Survey responses are strictly confidential and viewable only to Advisen acting as a contractor for the Association. Our goal is 100% member participation.


Program Administrator members of the Association will receive one FREE e-ad distribution to 100,000 retail agents about your program(s) following the completion of the study.

Please let us know if you did not receive your survey link of have questions about the study.

Contact This email address is being protected from spambots. You need JavaScript enabled to view it.





TMPAA Charities Networking Golf Tournament

 Sunday, October 15 at 1:00pm

Unlike other golf events, pairings in this tournament are made to maximize the networking opportunities between carriers, program administrators and vendors. The tournament is designed for golfers of all skill (or lack thereof) levels. Participants must also be registered to attend the Summit. Plan to arrive early and meet your next program partner! 

Click here to access the Networking Golf Registration.

Proceeds are the primary funding source for TMPAA Charities. 

Tournament sponsored by




Patra Corporation offers a variety of tools to reduce underwriter workload, increase capacity for growth and improve customer service. With standardized processing and improved efficiency, your teams will have more time to spend with your broker partners.

  • Submission acknowledgement to brokers in under 24 hours
  • Average risk evaluation time reduced to 16 minutes
  • Average submission completion time reduced to 10 minutes

Patra facilitates broker satisfaction by increasing the productivity of underwriting teams, improving morale and reducing turnover.  And, as always, with Patra you’ll enjoy:

  • No upfront fees
  • No hourly minimums
  • Hourly pricing
  • 24-hour operations

Contact Patra to learn what many Target Markets Members have already learned: Smart, innovative firms choose Patra.

Contact: This email address is being protected from spambots. You need JavaScript enabled to view it., Sr. Director of Business Development, This email address is being protected from spambots. You need JavaScript enabled to view it. or call (630) 881-3240.


We will spotlight your company on request. Please contact Monica at This email address is being protected from spambots. You need JavaScript enabled to view it..


Apply for a London Learning Experience

Tysers, working with the TMPAA, is proud to sponsor the 5th Annual “Targeting Talent Trophy” which looks to provide a selected individual, from a Program Administrator member of the Association, the opportunity to travel to London for a 10 day educational assignment during the spring of 2018.

The selected applicant will leave London with a comprehensive understanding of how Program Business is transacted in the London market, spending time with the Tysers’ broking team and various Lloyd’s syndicates. There will be a focus on all aspects of transacting Program Business in London from client introduction through placement to accounting and claims. 

Click here for more information and application.



Assessing Cyber Coverage in Program Business

Recorded by A.M. Best at the TMPAA Mid-Year Meeting

  • Moderator: John Weber - Sr. Associate Editor, AM Best
  • Patrick Thielen - Senior Vice President Financial Lines, Chubb
  • Erica Davis - SVP, Head of Specialty Products E&O, Zurich NA
  • James Eaton - Specialty Lines, Beazley
  • John Solari - Chief Underwriting Officer, Glatfelter Programs
  • Gregory J. Bautista - Attorney at Law, Wilson Elser

Cybersecurity continues to dominate headlines with new breaches being discovered in a wide variety of businesses. Correctly identifying the cyber risks in a book of business and offering adequate coverage to mitigate potential losses has become a growing challenge for program administrators. The TMPAA Cyber Panel composed of three leading cyber markets, a cyber legal expert and a program administrator will address the overall state of cyber coverage, the market's appetite for providing this coverage, policy form differences, emerging cyber threats, and the following topics:

  • What are PAs doing to provide this coverage on their programs?
  • How does a PA address the risk for themselves and their client base?
  • Approaches to sell this coverage / challenges to marketing
  • Current client uptake on this offered coverage
  • Risk of market aggregation for these policies
  • Significant losses and how they were adjudicated

Listen to this presentation to educate yourself on this rapidly changing coverage and begin to identify the best solution to protect your insureds against their specific cyber exposures. 

Click here to listen to this podcast

 Scroll down to podcast dates of June 28, 29, 30.



New Members

Program Administrators

Amalgamated Insurance Underwriters, LLC
Daniel Gleich
This email address is being protected from spambots. You need JavaScript enabled to view it.

USA Telecom Insurance Services
Bruce Eades
BThis email address is being protected from spambots. You need JavaScript enabled to view it.

Resource Reminder:

Carrier Search Portal

The Carrier Search Portal (CSP) allows you to search for markets using specific program characteristics and quickly identify your most likely program partners. A market profile is available for every carrier member of Target Markets. Access the CSP here.

Additional market-finding resources:

Online Meeting Request with Carrier Partner [form to set up meetings at the Mid-Year] 
Program Carrier Checklist [items to consider when choosing a market] 
Program Executive Summary [baseline information required to start the market-finding discussion] 
Reinsurance Support [assistance with challenging program placements and alternative risk transfer] 
London Markets [access to Lloyd’s focusing on startups, new business ideas, and unique opportunities]



 3411 Silverside Rd., Baynard Building, Suite 100, Wilmington, DE 19810