January 2017



2017 Mid-Year Meeting


May 15-17  •  Arlington, VA

Position yourself to grow and improve your business by attending the 2017 Mid-Year Meeting, providing access to 60+ program carriers, vendor services, the London Markets, reinsurance support, program development and distribution resources and networking opportunities with more than 700 program professionals. 

Keynote Speaker
Malcolm Gladwell

Sponsored by
York Programs & Wilson Elser




Suggest a Workshop


The 16th Annual Summit evaluation provided some great ideas for future workshops but we'd like to offer another opportunity to suggest a workshop topic for upcoming TMPAA events. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. with your suggestions.


 Profiles in Programs 

Scott Hanson, Chief Capacity Officer – AmRisc, LP

Member since 2008

“I began attending Target Markets 7 years ago and have developed business and personal relationships that were instrumental in the growth of AmRisc since that time. I joined the Advisory Board to help other program administrators benefit from this Association as we have.”

Learn more about the people that make up Target Markets.



Member News

Distinguished Programs and Zurich Insurance To Offer New York Brick & Brownstone Program

K2 Insurance Services, LLC Acquires WaterPlus, FirePlus, and JPA In-Force Expirations from Alteris Insurance Services, Inc.

All Risks to Provide E&O Coverage to PIA of Florida Members

Alliant Hires Bothwell in Massachusetts to Expand Its Energy and Marine Group

How Challenges Create Opportunity in Program Business

Myers to Help Meet Demand of Growing Senior Living, Hospice, Home Health Markets

Atlas General Insurance Services Expands Workers’ Compensation Footprint in Southeast

SIAA Promotes Jamie DeStefano Business Insurance Advantage Success Continues

Great American Insurance Promotes Sullivan, Thompson Within P/C Operations

Next Level Administrators Expands with Next Generation Data Analytics Capabilities  

Read more stories and submit your news today!



In 2016, the Association gained 45 new program administrator members, 28 vendors and 5 carriers to bring the total membership to 464. Target Markets remains the association dedicated to program administration.

Here are some Association resources to help you continue to grow and prosper in the new year:

Current members are the best ambassadors to inform prospects about the resources available for program specialists within the TMPAA. The Association gets stronger with each new agency, carrier and vendor company that joins. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it., Director of Membership Development, with any referrals.



New Members


Program Administrator

Commodore Insurance
Services, Inc.

Hunter Moss
This email address is being protected from spambots. You need JavaScript enabled to view it.


AS&G Claims Administration, Inc.
Doug Metz
This email address is being protected from spambots. You need JavaScript enabled to view it.



Program Business Solutions Videos

Vendor members in attendance at the 16th Annual TMPAA Summit had the opportunity to film short video segments about the program business solution provided by their organization. Interviews were conducted by AM Best TV.

Click here to view the videos filmed at the Summit (members must be logged in to view this page).




Outsource Insurance Professionals

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We will spotlight your company on request. Please contact Monica at This email address is being protected from spambots. You need JavaScript enabled to view it..




Target Markets Welcomes It's New President


Tony Campisi is the President/CEO of Glatfelter Insurance Group. Tony has been with the Glatfelter organization since 1980 serving in various roles that included Controller, Vice President of Finance, Executive Vice President of Operations and finally as President/ CEO in 2000. Prior to his employment at Glatfelter, Tony worked as a CPA for a regional public accounting firm in York, PA. Tony holds a CPCU Designation, a BS in Accounting and Finance from York College of PA and is a Graduate of the Insurance Agency Management Program of the University of Pennsylvania’s Wharton School.

“Tony Campisi combines deep knowledge of program business with a pragmatic approach that makes him a highly effective and respected leader,” stated Heidi Strommen, outgoing Association President. “Together with the Advisory Board and the talented Association staff, he will undoubtedly guide our organization along a path of continued success as we provide innovative and critical resources to program specialists while promoting best practices in this industry segment.”

View all members of the TMPAA Advisory Board.




Target Programs Marketing Opportunity


If you work with retail agents, an Outlet Center on TargetPrograms.com provides an additional online space to brand your agency and highlight the programs you offer. Starting at $2,500/year, we can help you grow your business.

For those members solely interested in reaching a national or regional audience with custom e-ads, we offer several competitively priced packages to help expand your base of agents. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to get started today!



A column by Target University Dean – Greg Thompson, Markel Specialty 

Best Practice #2: Underwriting

Smart PAs will audit their own underwriters, which offers numerous advantages. First, it shows the carrier that you are serious about consistently following underwriting guidelines and documenting files to demonstrate that a competent underwriting thought process has been followed on each account. Such practices build credibility with the carrier and will often lead to increased authority.

Secondly, your operation is most likely to perform better on the carrier audit as a result. A good practice is to design the audit so that it accommodates the underwriting "hot buttons" of the Insurance Company.

In addition, consistent self auditing should lead to better underwriting results which will ensure the longevity of the program. In addition, if the PA has a profit sharing agreement with the carrier, improved underwriting could put money in your pocket.

Last but not least, the audits can be used to evaluate underwriter performance or to identify where additional training is needed.

Click here for more best practices.

Interested in the Target Market Best Practice Designation? Click here to learn more.