North American Risk Services, Inc. (NARS)

North American Risk Services (NARS) is a national third-party claim administrator dedicated to providing value added claims and insurance-related services for its clients that produce the best possible results for their programs. We are committed to providing a level of quality to our clients that is unsurpassed in the industry.

Description of Product or Services you would like to promote in the Association:

With NARS, you get the best of both worlds. We have a small company mindset and understand that one size does not fit all. We take the time to understand client needs so we can build a fully customized claims administration package. Wholly owned by our senior management, our client service philosophy is high touch and our customers are truly part of the NARS family. Yet, we can match our largest competitors by offering clients a nationwide presence, a proprietary and customizable claim system, high staff experience levels and sophisticated reporting and analytics.

NARS handles Commercial and Personal Auto, Commercial and Residential Property, Construction Defect, General Liability, Inland Marine, Professional Liability and Worker’s Compensation claims across a variety of industries. Through thoughtful and efficient claims adjustment, we make our customers whole again.

How does your product or service specifically target/benefit Program Administrators:

Since our inception in 1996, we have seen a diverse portfolio of programs come through our doors. We specialize in ‘boutique’ program business that requires us to meet unique guidelines for every client. We attract opportunities from a wide variety of industries, jurisdictions and lines of business due to our flexible nature. Our ability to tailor every aspect of claims administration including handling, our claim system, reporting and vendor management to a client’s specifications separates us from our competition. 

What differentiates your product from others in the marketplace?

• Independent: Privately owned and operated​

• Talent: High staff experience levels and we dedicate significant resources to hiring, training and retention​

• Flexible: Customizable program features to fit client needs​

• Continuous improvement: Assess performance, workflows and technology to ensure we are a market leader​

• Technology-driven: Use technology to its fullest potential to make the claim process more automated and efficient​

• Transparent: Real-time access to claim information