TRISTAR Risk Management

TRISTAR Risk Management

100 Oceangate
Suite 840
Long Beach, CA 90802


Contact: Gary Munsterman


P (888) 558-7478

Company Description

Since 1987, TRISTAR has provided excellent third party claims administration, loss control, medical management and benefit administration services nationwide. Through our 30 offices across the country with over 1,000 employees, we manage claims on behalf of captives, program managers, insurance companies, reinsurers and self-insured corporations and public entities.

We are experts in workers' compensation, general liability, auto liability, products, property, professional, construction defect, excess, and catastrophic claims management. We combine proven claim fundamentals with flexibility and freedom to customize. Our comprehensive approach is designed to reduce your overall cost of risk; helping to protect your bottom line and support your long term success. TRISTAR – transforming risk into opportunity.

Description of Product or Services you would like to promote in the Association:

TRISTAR offers a wide array of services, both bundled and unbundled, all focused on reducing customer loss costs. These services include: Claims Management, Workers' Compensation, General Liability, Auto Liability, Professional Liability, Property Liability, Bill Review, Case Management, Risk Control, Litigation Management, Special Investigations, Subrogation, and Risk Management Information Systems.

How does your product or service specifically target/benefit Program Administrators:

At TRISTAR, our goal is to reduce customers' total loss costs while providing superior customer service. Program customers value TRISTAR's robust information system and data analysis tools, experienced field professionals and account managers, strict Best Practices, and comprehensive Quality Assurance protocols. We offer all of the fundamental tools for successful claims management, while empowering program managers to customize their services from the group up.

What differentiates your product from others in the marketplace?

TRISTAR's 99% customer retention rate is no accident. Our coroprate objective, to significantly reduce customers' total claim costs, is supported by our personal approach to claims management. We focus on outcomes and customer satisfaction. TRISTAR works with our customers to design and implement highly customized claims programs. From vendor partners to adjuster caseloads, authority thresholds to communication protocols, field organization to information tools, TRISTAR tailors our services to meet each customer's needs and expectations. These customized processes are supplemented by TRISTAR's industry-leading Best Practices and Quality Assurance processes.