Contact: Frank A. Feldman, CPCU, AIC, AIM, ARM, CPL



Company Description

Johns Eastern Company, Inc. is the preferred TPA, Independent Adjusting and Catastrophe Claims Management firm for many self-insured groups, public entities and insurance carriers. Our integrity, experience and results have been the foundation of our company since 1946. With the longevity of our management team exceeding 20 years, we are committed to providing exceptional customer service, allowing us to bring tangible claims solutions to your program needs.

Description of Product or Services you would like to promote in the Association:

Johns Eastern Company, Inc. offers a wide range of claims related services, all focused on each individual client. We can handle any program on a full or limited basis, bundled or unbundled. These services include the claims management of Workers Compensation, Auto, Property, Trucking, all Liability type programs, as well as Catastrophe claim scenarios.  We also provide ancillary services such as Bill Review, Cost Containment, Nurse Case Management, Risk Management Information, Subrogation and Excess Insurance Placement.

How does your product or service specifically target/benefit Program Administrators:

We offer comprehensive and tailored TPA services for program administrators. Our areas of expertise include, but are not limited to: Self-Insured Programs, Large Deductible Programs, All-Lines Aggregate Deductible Programs and Fully Insured Programs.

Our business model provides the following:

  • True partnership with the program administrator
  • Flexibility to meet the needs of the specific program
  • Pricing flexibility to fit within the framework of the specific program
  • Expertise in providing TPA services to ensure proper claims management of the program
  • Unbundled model to allow program administrators to select the needed services
  • Experienced examiners and field adjusters

What differentiates your product from others in the marketplace?

The integrity of our people, the longevity of our company (approaching 70 years in business, still privately held/family owned) and our work ethic separates Johns Eastern Company, Inc. from our competition.  We take pride in developing client-specific programs that are on the cutting edge of the claims handling field.  Since our inception, we have been committed to excellence in surpassing the expectations of our clients and partners in the industry. Our claims-handling philosophy is one of close supervision and attention to detail. The claims programs we design integrate first-class adjusting, individualized attention and administrative services to ensure satisfaction. With our highly involved and dedicated management team, we are able to offer cost-effective and results-oriented programs designed to complement each client's risk management philosophy and program goals.