Fair Trade Outsourcing

Description of Product or Services you would like to promote in the Association:

Fair Trade Outsourcing (FTO) stands on four main pillars of services: Customer Service, Back Office Support, Data Entry and Acquisition, and Help Desk Services for Enterprise and Consumer Products. To best serve the Target Markets Program Administration Association and its members, FTO is a strategic partner in the following:

• Customer Service: Account Management, Billing, Endorsements, New Member Services  
• Insurance Claims Processing: Remote Invoice Processing, Stage Medical History, FNOL, Outbound Follow-up, Claim Adjudication
• Licensed Operations: Sales, Renewals, Customer Service
• Underwriting: Pre-underwriting, Salvage Operations, Outbound Data Collection, Compliance Checks

How does your product or service specifically target/benefit Program Administrators:

As Program Business Specialists distribute their expertise of products and services to Carriers, FTO will be an asset to their network of solution-based partners with high-performing domestic and international resources to optimize carrier operations. Dynamic capabilities serving the insurance sector delivers agility for direct business benefit. In the last year, FTO has demonstrated its commitment to insurance carrier clients by opening a new delivery facility dedicated to the unique needs of the industry. As one of the fastest-growing BPOs in the US, we allow companies to drive ideal results and elevate day-to-day efficiencies by working with a remote team of professionals.

What differentiates your product from others in the marketplace?

Fair Trade Outsourcing is redefining outsourcing by utilizing a unique development economics driven business model to empower the global community through reducing economic hardship and building economic stability. FTO is a dual-purpose and anti-poverty company, maximizing both social and financial profit. This translates to a workforce that is reliable, professional, and consistent in delivering industry-leading results and optimized operations for our clients and their businesses. FTO is directly responsible for an average of 35% same-client business growth year-over-year. Investing not only in client relationships but also our employees has given way to significant strategic value and expansion for our client companies.