Alacrity Solutions

Description of Product or Services you would like to promote in the Association:

Our program provides carriers with a seamless solution for the entire journey of a claim. From FNOL to claim closure, we offer a fully-integrated collection of services to support carriers and claimants at every step.

CALL CENTER SUPPORT | We service the entire claims journey from the first notice of loss starting with our fully-scalable operations center. This team of inusrance-trained professionals is equipped to accept claims through all tech channels and API integrations 24/7 x 365. Customized scripting, call routing and comprehensive reporting are a few examples of our premier service capabilities. 

• First Notice of Loss Intake

• CAT Suport

• General Claims Support

• After hours and Emergency Calls

TEMPORARY HOUSING | From same-day emergency lodging in one of the hotels from our vast network, to long-term housing stays while home repairs are being made, our temporary housing service offers lodging to fit any family's unique needs and the technology to save carriers time and money.

• Emergency Hotel Access

• Short and Long-term Furnished Rentals

• Alternative Lodging

• Catastrophe Services

CLAIM MANAGEMENT | From daily claims to large-scale catastrophe response, our network of claims handling professionals can servce as an extension of your claims department from FNOL through settlement. 

• Loss Adjusting

• Third Party Administration

• Supplemental Staffing

• Desk and File Review

• Contents Solutions

MANAGED REPAIR NETWORK | Hiring professionals to fix the damage can be complicated and risky. With our MRP solution, you can be sure quality standards are met and the fees are correct. We've spent decades establishing a nationwide network of credentialed contractors who can respond to any mitigation, repair, or restoration task.

• Mitigation

• Emergency Response

• Repair and Restoration

• Specialty Services

• Contractor Network

How does your product or service specifically target/benefit Program Administrators:

Carriers can choose our end-to-end program or select just a few of our scalable solutions. Working with a single, highly qualified service provider for all needs along the claim journey helps carriers increase customer satisfaction while decreasing claim management time and expenses.

What differentiates your product from others in the marketplace?

Our suite of services is the result our effort to unite premier companies from across the market  – those respected throughout the industry, and with a history of excellence dating back many years. Through that effort, we now offer a depth of service, expertise and capability that makes us the nation’s premier insurance services provider. Complete Service. Absolute Certainty.