A Conversation with AM Best

RECORDED Thursday, May 6  | 11:00 AM Eastern

On March 15, AM Best announced its intention to offer an annual performance assessment of Program Managers, MGAs, and entities with delegated binding authorities to help insurers gauge the effectiveness of their existing and prospective underwriting partners.

As this initiative could have significant implications for program business, the TMPAA has invited members of the AM Best team to provide information about their annual performance assessment plan that evaluates and scores Underwriting Capabilities; Governance and Internal Controls; Financial Condition; Organizational Talent; and Depth and Breadth of Relationships. The webinar is moderated by TMPAA President, Chris Pesce, and provides the opportunity for attendees to add their questions to the conversation.

If you have not already done so, please click here to access and review information published by AM Best that outlines the details of their Performance Assessment Methodology and Criteria for Delegated Underwriting Authority Enterprises (DUAEs).

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Chris Pesce Photo 2018 cropped lo res

Chris Pesce is the current TMPAA President and serves as National Director for One80 Intermediaries. Chris was a principle shareholder and board of director for Gowrie Holdings, Inc. which owned two entities; Maritime Program Group, a national Program Administrator and Gowrie Group, a regional retail insurance brokerage. Chris served as Executive Vice President and Secretary of Gowrie Group and is President of Maritime Program Group. The combined entities employ approximately 180 staff headquartered in Westbrook, CT.

Chris had been at the helm of Maritime Program Group since completing an internship there in 1995 while studying for his Bachelor degree at Saint Joseph’s College in NY. Maritime Program Group (MPG) is a Program Administrator providing a full range of recreational, ocean and inland marine insurance as well as high-net worth personal insurance products through its broker network throughout the Unites States. Under Chris’ leadership he oversaw the growth of MPG’s underwritten premiums from less than $4,000,000 to in excess of $134,000,000 prior to selling the operations to One80 Intermediaries in 2019. In 2003 Chris led the founding of a growing direct bill services company called Bill it Now. Bill it Now provides direct bill services primarily for Program Administrators and Insurance Carriers that trade in the program space. Nearing a billion in premiums being administered through its platform, Bill It Now is leading the way for outsourced direct bill administration for carriers and program administrators.


Andrea Keenan

Andrea Keenan is EVP and Chief Strategy Officer, responsible for AM Best Rating Services’ strategy and commercial teams globally, coordinating with those teams to develop markets, communicate with stakeholders, liaise with the media and coordinate events. Andrea started at AM Best in 2000 as AM Best’s first country risk analyst, overseeing the launch of AM Best’s current country risk methodology. She served multiple roles at AM Best, including building and managing economic and industry research and analytical training. From 2013-2015, Andrea moved from analysis to the commercial side of the business and served as managing director of AM Best América Latina, based in Mexico City, where she initiated and expanded AM Best’s first Latin American presence.

Prior to joining AM Best, Andrea was the U.S. economist at Toyota Motor North America in New York City, and analyst at International Technology and Trade Associates in Washington, D.C. Currently, Andrea serves on the Board of Directors of the Microinsurance Network as deputy chair and is a member of the Inclusive Insurance Working group of the Insurance Development Forum (IDF). She is also adjunct professor of economics at Temple University in Philadelphia. Andrea holds a master’s degree from Temple University in economics, a master’s degree from American University in international affairs and a bachelor's degree from York College in international studies.


Greg Williams

Greg Williams is a senior director in the ratings division at AM Best. Greg oversees a team of analysts who are responsible for monitoring and evaluating a myriad of companies that operate in the personal lines, commercial lines and life/annuity segments in the United States and Canada.

Prior to joining AM Best in 2006, Greg was a senior finance manager at Allstate Insurance Company, where he led a team of financial analysts. Previously, Greg held various positions in the finance and claims departments of Allstate in New Jersey and Northbrook, Ill. Greg holds a B.A. from the College of New Jersey and a MBA in finance from Monmouth University.