Outsource Insurance Professionals, Inc.
Contact: Martina Seferovic
14747 N. Northsight Blvd.
Suite 111 #174
Scottsdale, AZ 85260
OIP is an experienced Knowledge Process Outsourcing (KPO) Company with expertise in the insurance field, headquartered in Scottsdale, Arizona, with processing centers in Belgrade, Serbia. We offer our clients a possibility to let a trusted and experienced U.S. company handle their tasks with low offshore rates.
We provide underwriting support services for Program Managers, E&S Carriers, Managing General Agents and Inspection Companies. Our core services surround deep underwriting support tasks. Our expert knowledge in Underwriting allows us to streamline and fast track the outsourcing of underwriting support needs.
- Description of Product or Services you would like to promote in the Association:
OIP provides full back office support for all underwriting tasks – from the Level I tasks, such as Submissions Clearance, State Filings, following Binder and Policy Issuance, to those strong Level III and IV UW tasks which require specific expertise: Inspection Review, Pre-Renewals, New Business Prep and Premium Bearing Endorsements.
OIP provides different services customized to fit our Clients’ needs. All of this makes us the leading insurance KPO for back office support.
Our written procedures for all of our core services, as well as years and experience in the industry, allow us to perform tasks which require exercising judgment, interpretation and decision making. All of this, as well as continuous investment in the training and education of our personnel, built our bench strength and ease of learning, as our staff is highly adaptable and easily trainable to any new tasks.
- How does your product or service specifically target/benefit Program Administrators:
OIP support allows our clients to focus on generating revenue and developing relationships with their key customers, by taking care of their day-to-day business. Our role is to be the mediator between agency UW, insured, and carrier – there to protect the interests of all parties, loss ratio and to minimize the chances for a claim to occur.
By partnering with our clients, we are taking care of their files, making sure all documents are accurately typed and policies are constructed in a way that protects their E&O.
- What differentiates your product from others in the marketplace?
What makes OIP stand out from other outsourcing companies is our mission statement, vision and values, as well as training process and flagship services.
OIP educates all of the future employees in American Insurance Academy (AIA) where they receive quality trainings and are provided with all the necessary tools needed to become insurance professionals. All our personnel is young, enthusiastic, highly educated with advanced English skills ready to assist at any time, and our flagship services are the most difficult AU tasks - Inspection Reviews, Premium Bearing Endorsements and Pre-Renewals.
Our clients know that their confidential information will always be processed accurately and in a timely manner. OIP is certified with ISO 27001 Information Security Management Standard that guarantees all of our clients’ files are handled with great caution and discretion. In addition to this, our Disaster Recovery Plan supports our contingency plans allowing us to maintain our business continuity.
- What services/benefits are available specifically for members of Target Markets?
We are constantly expanding our portfolio in terms of new lines of business and coverages. OIP encourages the continuous education of all employees, thus maintaining the atmosphere of constant improvement. Members of TARGET Markets would benefit having a strong support for their services with knowledgeable extension of their personnel.
OIP team members you hire to support your back office will be provided with 3 months of free formal insurance education and business development skills training, so you can focus on writing more business! All interested TARGET members, can contact OIP representative to schedule a demo of our services. This would be highly recommended when it comes to high level tasks.