Workshops & Presentations


2:30-3:30 PM

Program Administrator Town Hall: Exploring the Evolving Landscape of Outsourcing for Program Business
Moderator: David Springer, NIP Group
Kirby Hill, Skyward Insurance
Terri Moran, Paul Hanson Partners
Lenny Waldhauser, Riverton Insurance Agency

Outsourcing has long been a driving force in the US economy, and the Program Administrator community is no exception. In recent years, we have seen significant changes in the way outsourcing is utilized in our market, with a focus on efficiency, cost control, and the adoption of advanced tools and applications. These developments have also led to the availability of more data insights and decision support for companies looking to outsource.

A panel of your peers will delve into these trends and challenges providing insights on how they are navigating the evolving landscape of outsourcing. Don't miss this opportunity to gain valuable insights and perspective on the future of outsourcing in the US Program Administrator market, and how it can be leveraged for maximum benefit.


4:00-5:00 PM

INDUSTRY SPEAKER: Karen Clark, founder of the first catastrophe modeling company



8:30 AM

GENERAL SESSION with Keynote Speaker: Liz Cheney, former U.S. Representative, attorney, and author 


10:30 AM

Lloyd’s Delegated Authority Market Update

Following the General Session, the state of Lloyd’s market will be discussed by a panel of industry experts that will include:

  • Nigel Roberts, Consultant, AEGIS London & Chair, LMA Delegated Authority Committee
  • Paul Howard, Head of Coverholder & Alternative Distribution, AXA XL
  • Jane Harley, Leading Delegated Authorities & Digital Tools Manager, Lloyd’s

Attendees can also expect representatives from Lloyd’s Syndicates, market-finding assistance for all types of programs (including small and start up), and information about Lloyd's and becoming a Coverholder.


11:45 AM-1:30 PM

Women's Leadership Group Networking Lunch: Build Impactful Connections to Power your Future  [This email address is being protected from spambots. You need JavaScript enabled to view it.]
Moderator: Dawnmarie Black, Lloyd's
Dawn D'Onofrio, WKFC Underwriting Managers
Heidi Wolf, Tangram Insurance Services
Julie Gibbs, Allianz

To build your professional career and personal brand, creating impactful connections is imperative. For a rare few, this comes naturally. For most people, it is a well-developed skill that comes with intention and effort. Many of us operate inside our small circles. If we are to continuously learn, be supported, and ultimately reach our potential, we must be highly intentional about building a circle of trusted advisors. We will explore the aspects of a well-developed, strategic network and how it can be beneficial in various aspects of your life and career.
Attendees should expect to hear anecdotes from senior women in the industry who have built powerful networks and learn how to build your own network of advisors to help you reach personal and professional goals.


3:00 PM 

A Market in Transition
Gerard Vecchio, MarshBerry

This presentation will discuss how changes in the macro environment for surplus lines carriers is currently affecting, MGAs, Program Administrators and Wholesale Brokers. The discussion will cover why the current insurance pricing environment has changed from a traditional “hard” market to a “market in transition” as it seeks equilibrium.

Issues contributing to market dislocation will be explored, including:

  • Increased frequency and severity in insurance claims
  • New and emerging risks
  • The proliferation of financial investors seeking to profit from large jury awards

Attendees can expect to leave with analysis that provides insights into how long a firming market will remain in place.



8:30 AM


Leveraging Actuarial Analysis for Competitive Advantage
Moderator: Tom Gillingham, NFP 
Brian Cohen, Arden Insurance
Rekha Skantharaja, Tangram
Tracey Sharis, Liberty Mutual
Jonathan Abbott, P&C Actuarial Services, NFP

This panel presentation will discuss the often overlooked and unrealized benefits of consistent engagement with accredited actuarial professionals to monitor and improve your program. More than an annual checkup or an expense to be tolerated as the cost of doing business, regular and ongoing analysis of your program with actuaries intimately familiar with your business can produce a greater return on your investment and an increased ability to make timely and strategic decisions about the health and direction of your program, and result in:

  • Increased underwriting profitability for your carrier partners and PA
  • Greater confidence around macro underwriting and pricing decisions
  • Improved underwriting predictability, consistency, and program sustainability
  • Fewer unwelcome surprises in a rapidly changing marketplace
  • Increased customer retention
  • Demonstrated competency to deepen trust and engagement with your carrier partners

Come listen to a panel of your program peers discuss the competitive advantage available for your business with a paradigm shift in thinking about the consistent engagement of an actuary for your program.



11:30 AM-1:30 PM

Lloyd's Coverholder Boot Camp [This email address is being protected from spambots. You need JavaScript enabled to view it.]

The Lloyd’s Coverholder Boot Camp is a two hour program for Coverholders who want to gain a better understanding of Lloyd's expertise and market capacity, and program administrators interested in becoming a Lloyd's Coverholder.

This interactive session will cover:

  • How the Lloyd’s Market Works
  • Role of the Lloyd’s Broker, Lloyd’s Market Association, and Corporation
  • Lloyd’s Underwriter/Coverholder panel discussion
  • New Appetites and Capacity
  • Q&A Session